Our Principles and Standards
Focused on Sustainable Development
ICTS Albania aims at continuously analyzing, monitoring and satisfying the needs of its shareholders and stakeholders at large in order to achieve long lasting relations and sustainable company development.
Totally committed to Customers
The entire management and all employees of ICTS Albania are totally committed to the customer needs, ICTS Albania earned and has succeeded in maintaining an integrated Quality Assurance Management System (ISO 9001:2000), it sets and monitors goals aiming at continuous improvement of its services.
Dedicated to Human Capital
ICTS has made its objective to continuously enhance the performance, skills and satisfaction of the employees, the most valuable capital. ICTS Albania employees are carefully selected and trained by professional ICTS Europe trainers. They attend on-the-job training, daily briefings and monthly recurrent training. Bi-annual personnel evaluations assist ICTS Albania management to continuously develop its human factor according to the needs of its multinational clients. ICTS Albania is the only Albanian company that maintains a Health and Safety management system according to the OHSAS 18001:1999 standards.
Socially Responsible
ICTS Albania sets and implements a binding Ethical Code for its management and all their employees. Moreover, ICTS Albania pays particular attention to actively design, develop and implement socially friendly projects for all its employees and their families.
Environmentally Aware
ICTS has established and follows strictly rules and procedures on interacting with protecting the environment, while requiring the same level of environmental awareness from all its suppliers and assisting all its clients in achieving their environmental goals.
The leader in innovative security solutions and edge technology in South Eastern Europe
South Eastern Europe (SSE) with its catchment area of more than 60 million inhabitants is undergoing thorough reforms and transformation.
While markets are opening up, countries of the region joining the EU and purchasing power of their people increasing constantly, the SEE transportation and tourism markets are growing in size and attractiveness.
These developments call for innovative security solutions and edge technology to be introduced in the aviation, maritime and general security provision sectors.
Following the footsteps of the parent company, ICTS Albania has set itself the objective to become the key market player, not only in the Albanian market, but also in the Balkans.
While growing robustly and focused, ICTS Albania’s invaluable experience of operating successfully in originally unstructured and immature markets will serve as a springing platorm for introducing a range of products from the ICTS Albania product portfolio.
ICTS Albania is set to realize its potential, closely working with other dedicated ICTS experts