ICTS Albania staff became part of the training to strengthen the authority in the exercise of the duty of the security agent. The focus of this training was to increase professionalism and to develop methods of neutralizing irritated passengers.

All agents of all our security stations became part of this highly efficient training that directly affects the quality of service offered to our customers.

With the motto "Be Polite, Be Professional" this training will now become an inseparable part of the qualification of all our security agents.

ICTS is always a step forward in maintaining standards and adapting them to the most contemporary methods in Europe, USA and Canada, as it belongs to a leading company.